Contesso AI Receptionist

Phoenix Metro · Senior Living

AI receptionist for senior living communities in the Phoenix metro.

Families researching senior living call several communities, often in the evening or on a weekend when the sales office is closed, and they tend to book a tour with whoever responds. An AI receptionist for senior living answers every inquiry, captures who the move is for and the timeline, books tours with your sales team, and routes resident and family matters to the right staff. It never gives care or medical advice.

Tell us how your calls work → Hear the AI live
Adult daughter greeting her smiling senior mother outdoors
1960
Sun City opens, the first US active-adult community
10 or fewer
residents: the Arizona line between an assisted living home and a center
24/7
answered, evenings and weekends

The calls it handles

  • Tour requests
  • Questions about availability and types of living
  • Adult children calling on behalf of a parent
  • Residents planning ahead for themselves
  • Existing resident and family questions routed to the right staff

What it escalates

  • Anyone in danger or having a medical emergency, where the caller is told to call 911 and staff are alerted

How it works

  1. Tell us how your front desk handles calls today. We set the receptionist up around your intake questions, your rules and your calendar, in your business name.
  2. The AI answers in your community name at any hour, captures who is calling, who the move is for, the timeline and the level of support needed, and books a tour with your sales team.
  3. It routes resident and family matters to the right staff and never gives care or medical advice.

Senior Living in the Valley

The facts behind the calls

The Valley has a large 55+ population and a strong seasonal-resident pattern, so inquiries and tour requests are not evenly spread through the year, and many come in the evening or on weekends.

  • Del E. Webb opened Sun City, northwest of Phoenix, on January 1, 1960 as the first active-adult retirement community in the US. More than 100,000 people visited the first weekend. WTTW: Sun City, Arizona
  • The Arizona Department of Health Services licenses assisted living facilities in two sizes: an assisted living home serves 10 or fewer residents and an assisted living center serves 11 or more. Families often ask which is which. ADHS: assisted living provider types

Service areas

Senior Living AI, city by city

Common questions

Can it book tours after hours?

Yes. It answers evenings and weekends, captures who the move is for and the timeline, and books a tour into your sales calendar, so the family is not waiting until Monday for a callback.

Would it give care advice?

No. It never gives care or medical advice and never decides what level of care someone needs. It answers inquiries, books tours and routes matters to your staff.

Will callers know they are talking to an AI?

Yes. Every call opens with a clear AI disclosure, and callers are still answered in seconds.

How does pricing work?

Pricing is set around your inquiry volume and how many communities you run. Tell us about your community through the contact form and we will send a clear quote.

Built around how you work

Tell us how your calls work.

We set the receptionist up around your intake questions, your rules and your calendar, in your business name.

Talk to us →