Contesso AI Receptionist

Legal

Privacy Policy

Last updated: September 2026

Contesso ("we", "us") helps independent home-service contractors capture and book more calls. This policy explains what we collect and how we use it. If you have questions, email [email protected].

What we collect

  • Contact details you submit (name, business name, phone, email) when you request a demo or get in touch.
  • Your phone number, if you ask our AI to call you, used only to place that requested call.
  • Call records for demo and service calls, which may be recorded and transcribed to operate and improve the service. Callers are informed that an AI assistant is handling the call.
  • Email address for a meeting invite. If you agree to a follow-up meeting on a call with us, we ask for your email address, read it back to you, and use it only to send you the Google Calendar invite with the Google Meet link. The meeting may be recorded and transcribed with an AI note-taker, which joins the meeting visibly.
  • Basic usage data stored in your browser (for example, which headline variant you saw) to measure and improve the site. The Missed-Call Calculator runs entirely in your browser; your inputs are not sent to us.

Text messages and call consent

If you enter your phone number to test our AI, you consent to receive an automated AI phone call from Contesso for that demo, which may be recorded and transcribed to operate and improve the service. Consent is not required as a condition of purchasing anything from Contesso. Standard message and data rates may apply. We do not sell your number, and we only call numbers their owner has submitted. We keep a record of when and how this consent was given (the submitted number, timestamp, and originating IP address) so we can demonstrate that consent on request.

How we use your information

  • To place the demo call you requested and to follow up about our services.
  • To operate, secure, and improve the website and the AI systems.
  • To meet legal and compliance obligations, including do-not-call and AI-disclosure rules.

Service providers

We use trusted vendors to run the service, including a voice-AI provider for calls, Google for calendar invites and video meetings, Paddle for payments, an email provider for transactional messages, and Cloudflare for hosting and security. They process data only to provide their service to us. Use of the service is also covered by our Terms of Service.

Your choices

You can ask us to access or delete your information at any time by emailing the address above. You can opt out of further contact by replying STOP to a text or telling us on a call.

Changes

We may update this policy and will revise the date above when we do.